All dresses ordered from us can be cancelled within 48 hours free of charge, no questions asked. However, because your dress is a one-off tailor made for your special day, orders cancelled after 48 hours are subject to a handling fee equalling 25% of the item price. We thank you in advance for your understanding.
All packages must be signed for pickup. If nobody is at home, your local post office or delivery company may hold your package and sent it to your home 1-2 times again. If you are still not at home, they may return the package to us. We will offer the postage for return. But, you need to pay the shipping cost for our posting you again.